Susan Haindl is senior vice president, chief administrative officer of Essential Utilities, Inc. (NYSE: WTRG), one of the largest publicly traded water, wastewater and natural gas providers in the U.S., serving approximately 5 million people across 10 states.
Haindl oversees all of the Company’s administrative support services departments, including acquisition integration planning, customer services, fleet, supply chain and facilities. Under Haindl’s leadership, the Company has successfully integrated 40 water and wastewater systems into its existing operations since 2016. Haindl also led the integration planning process for the Company’s acquisition of natural gas distribution company Peoples, including its 1,500 employees and more than 740,000 customers.
Haindl was named to her current role in 2016. She came to the Company with extensive experience, most recently as vice president of Anexinet, a provider of digital business solutions. Previously, she was managing director, operations for The Pew Charitable Trust where she led the business transformation of an operations organization consisting of information technology, real estate, human resources, operations planning and project management. She also brought with her utility experience having worked at Exelon as director of the IT planning and business office, and as director of merger integration.
Haindl is the executive sponsor of the Company’s Women’s Resource Group.
Education and Professional Memberships
Haindl has a bachelor’s degree in business administration from the University of Pennsylvania’s Wharton School of Business and a master’s degree in business administration from St. Joseph’s University. She serves on the Admissions Committee of the Union League of Philadelphia and is a trustee for the Union League Legacy Foundation. Her other civic activities include the Archdiocese of Philadelphia Audit Committee, the Board of the Delaware County Chamber of Commerce and the Providence Animal Center Building Committee.