Vice President, Operations, Aqua
Mark McKoy is the vice president of operations for Aqua, the water and wastewater business of Essential Utilities Inc. (NYSE: WTRG). Essential is one of the largest publicly traded water, wastewater and natural gas providers in the U.S., serving approximately 5 million people in 10 states.
As Vice President of Operations, McKoy directly supports the president, has direct oversight of three subsidiary state utilities and has responsibilities in all operating divisions with an emphasis on operational excellence, employee engagement and safety. He is responsible for coordinating, directing and overseeing operations’ activities across all eight states, by ensuring continuous development and implementation of efficient operations and cost-effective solutions to meet current and future operations needs.
McKoy has 20 years of experience in water utility finance, operations leadership and customer service. Before joining Aqua in 2020, he served as vice president and general manager for SUEZ North America’s New Jersey water utility. He also served in numerous roles of increasing responsibility for SUEZ, including director of finance policy and procedures and treasury; director of revenue integrity; director of internal audit; and senior director of New Jersey customer operations.
Education & Professional Memberships
McKoy earned a bachelor’s degree in business administration and accounting and a master’s degree in business administration from Monroe College. He also holds a Certification in Risk Management Assurance (CRMA) from the Institute of Internal Auditors and is a member of several professional organizations including the American Water Works Association, the New Jersey Utilities Association, the National Association of Water Companies and the Institute of Internal Auditors.